What is water leak detection and how does it work?

Water leak detection is a certified system of sensors and automatic shutoff valves that monitors a building's water supply continuously. When abnormal flow or pooling moisture is detected, the main supply valve closes automatically within seconds. An instant alert is sent via SMS, email, and app showing the exact sensor location and time. Integrity Risk Reduction installs SafeHous systems using LoRa wireless technology that operates independently of building WiFi.

How much does water damage cost in Canada?

According to Chubb Canada, the average residential water damage claim in Canada costs more than $55,000. Water damage is the single largest cause of property insurance claims in Canada — outpacing fire, theft, and liability combined. Chubb Canada also reports that only 9% of Canadian homeowners have a water leak detection device installed, meaning the vast majority of properties carry this risk unprotected.

Does water leak detection reduce insurance premiums in Canada?

It may. Integrity Risk Reduction's SafeHous system is approved by Chubb Insurance for discounts of up to 8% for eligible policyholders, and by BFL Canada's Flowguard programme for up to 10% for qualifying properties. In one documented deployment, a Metro Vancouver strata achieved a 70% deductible reduction and $80,000 annual premium saving at its first renewal after installation. Confirm eligibility with your broker — it varies by insurer, policy type, and province.

Does the water leak detection system need the building's WiFi?

No. Integrity Risk Reduction installs SafeHous systems using LoRa wireless technology — a dedicated radio frequency that operates completely independently of the building's internet or router. The system continues monitoring during internet outages and power events. Unlike WiFi-based systems such as Moen Flo and NOWA 360, there are no dead zones in concrete floors and walls and no loss of monitoring when the building's internet fails.

How long does water leak detection installation take?

Installation timelines vary by building size and complexity and are confirmed at the free assessment. LoRa wireless sensors require no cable runs through walls or structural work in occupied suites — sensors install in mechanical spaces and utility areas with minimal disruption. Every sensor goes live immediately after installation and insurer certification documentation is delivered to your broker within 48 hours.

Which Canadian insurance companies accept water leak detection for premium discounts?

Integrity Risk Reduction's SafeHous system is approved by Chubb Insurance for discounts of up to 8% for eligible policyholders, and qualifies for the BFL Canada Flowguard programme at up to 10% for qualifying properties. Eligibility depends on your specific insurer, policy type, and province — confirm with your broker. Integrity Risk Reduction delivers certified documentation to your broker within 48 hours of installation.

Does the strata board need to vote to approve water leak detection?

In most cases yes, though the voting threshold depends on the strata's bylaws and the expenditure amount. Integrity Risk Reduction prepares all board presentation materials — including an ROI analysis and a motion template — and can present to the board directly at no cost. For BC strata buildings, under Sections 3 and 72 of the Strata Property Act, installing a certified monitoring system is one of the clearest ways a strata council can demonstrate it acted to manage known water risks.

What types of buildings does Integrity Risk Reduction install water leak detection in?

Integrity Risk Reduction installs SafeHous water leak detection in strata buildings and condominiums, single-family homes, rental properties, multi-unit residential buildings, hotels, and mixed-use developments across Canada. The system scales from a single home to a complex of 530+ sensors across 4 buildings — as demonstrated in a documented False Creek, Vancouver deployment. For mechanical contractors, NSF-61 and UL certified systems are available with full CAD files and permit documentation for new construction projects.

We lower your flood risk. You get an insurance discount.

Certified leak detection and automatic shutoff for BC strata buildings, condos, and homeowners.

Book a Free Assessment

APPROVED

8% Savings

APPROVED

10% Savings

Chubb Insurance Approved

BFL Flowguard Programme

SafeHous Certified Integrator

CCI BC Chapter Member

WHAT WE DO

We stop water damage before it happens.

Most buildings only find out about a leak when a tenant calls. By then, the damage is done and the insurance claim is already on the way.

Integrity risk reduction installs certified sensors and automatic shutoff valves. The moment water is detected, the supply valve closes and your team is alerted day or night, no manual action needed.

See how the system works

1. DETECT

Sensors monitor every risk point

Inline flow sensors on your supply lines, plus moisture sensors under appliances. Covers both hot and cold lines. Senses abnormal flow from 0.1 GPM.

2. STOP

Automatic valve closes in under 30 seconds

The main supply valve closes automatically the moment a sensor triggers.The system operates without the need for anyone to be on-site.

3. ALERT

Instant notifications are sent

SMS, email, and app alerts include the exact location and time. The property manager, strata council, and concierge are all notified.

4. CERTIFY

Insurer documentation in 48 hours

We deliver the full certification pack to your broker within 48 hours. Chubb-approved system. Confirm discount eligibility with your broker.

Water damage is Canada's most costly and preventable insurance claim.

In BC strata buildings, a single undetected leak can run for days before anyone notices. These are the numbers behind that risk.

Cause of property insurance claims in Canada is water damage

Industry Canada / insurer data

$55K+

Average residential water leak claim cost

Chubb Canada — published figure

60%+

Of BC strata corporations now face deductibles over $50,000

BCFSA data, 2025

72hrs

Average detection lag without a monitoring system

Industry average

THE PROCESS

Integrity risk will assess, install, certify and monitor.

We handle everything from the assessment, installation, certification and monitoring of the system.

LEARN MORE

Free Building Assessment

A certified technician visits your building, maps every water-risk point, and provides a written recommendation. No cost. No obligation.

Free · Written report included

Licensed Installation

Our team installs all sensors, the automatic shutoff valve, and the LoRa gateway. UL and NSF-61 certified.

Minimum Disruption

Insurer Certification

We prepare the full documentation pack and deliver it to your broker within 48 hours. Discount eligibility confirmed at your next renewal.

Insurance Discount

WHO WE WORK WITH

How We Can Help You.

Water damage risk looks different depending on who is responsible. Each solution is built around your specific situation. Combined insurance discounts of up to 18% may be available.

Strata Councils

Protect common property. Reduce your deductibles.

Rising deductibles & maintenance obligations

We provide the system, board presentation materials, and insurer documentation, so the council’s role is simply to vote. Eligible buildings may qualify for up to a 10% insurance discount through BFL Canada.

See Strata Solutions →

Property Managers

One dashboard. Every building. Instant alerts.

No early warning across your portfolio?

We provide the system, board presentation materials, and insurer documentation, so your job is simply to approve the rollout. Eligible buildings may qualify for up to a 10% insurance discount through BFL Canada.

See Property Manager Solutions →

Homeowners & Landlords

Protect your equity. Qualify for a discount.

One claim can change your insurance costs permanently.

Chubb-approved protection with discounts of up to 8% for eligible policyholders. Works even when your Wi‑Fi doesn’t.

See Homeowner Solutions →

Mechanical & Construction Contractors

Spec it in. No IT coordination required.

Need a certified system to include in your proposals

NSF 61 and UL certified. LoRa requires no IT scope. Works from framing through handover. Full specification sheets and CAD files provided.

DOCUMENTED RESULTS

The system that pays for itself.

These figures are from documented IRR deployments in Metro Vancouver strata buildings. Individual outcomes vary by insurer and building profile.

Read the Case Studies

70%

Deductible reduction from $250,000 to $75,000 in one Metro Vancouver strata

One documented deployment · results vary by building and insurer

$80K

Annual insurance premium saving achieved in one strata building

One documented Metro Vancouver case · outcomes vary by policy

$253K

Combined annual benefit premium saving plus deductible reduction

One documented 6-year ROI case · not a guaranteed outcome

WHY OUR SYSTEM WORKS BETTER

No WiFi. No problem

Most leak detection systems go offline when the building's internet drops. Ours doesn't because it runs on its own dedicated radio frequency, completely independent of your router.

Learn about LoRa wireless technology

No WiFi dependency

Works on dedicated LoRa RF independent of your building's router or internet

Works through concrete floors & walls

No dead zones in multi-storey buildings no repeaters needed

Insurance discounts

One installation, potential 5–30% premium savings, depending on insurer

WiFi-based systems (Moen Flo, NOWA 360)

Can go offline if the internet connection drops. Monthly fees. Signal dead zones in concrete buildings.

Prevent leaks before they start.

LEaC Shield stops pipe corrosion the root cause of most pinhole leaks in BC strata buildings. No re-piping required.

Learn about LEaC Shield

18,000

Apartment units protected.

$40,000,000

In building repairs saved.

900,000

Meters of aged pipe restored and strengthened.

About Us

Proactive Flood Risk Reduction

For Smarter, Safer buildings

Located in Vancouver, Canada, Integrity Risk Reduction LTD specialises in proactive water damage prevention with advanced IoT-enabled systems. Our solutions, including certifications for compliance and quality, are designed to safeguard properties while reducing insurance risks. With over $1 billion in property value protected, we are the trusted name in water leak detection and flood prevention services.

Our Water Leak Detection Systems are approved for policy discounts with most insurance providers, including Chubb Insurance (up to an 8% policy discount) and the BFL Insurance Flowguard program (up to a 10% policy discount). Please check with your insurance provider for specific discount eligibility requirements.

Innovative Solutions in Action

158 Condominium, Vancouver, Canada

Located in Vancouver’s prestigious False Creek, this residential complex needed a reliable water risk reduction system to protect its high-value properties. After extensive evaluation, NWI was selected to implement a comprehensive leak detection and automatic shutoff system, ensuring instant alerts and proactive protection. Homeowners now enjoy peace of mind, while the building concierge is immediately notified of any water issues. Click to read the full case study.

179 Condominium 19 Stories Building

insurance deductible jump to $250,000 due to repeated water damage, increasing premiums by $90,000.

To prevent further losses, the strata installed a Safehous / Yosmart automated leak detection and shutoff system with Raedius device management and oversight,

Building Premium saving $80,000 per year
Removal of extra Owners Deductible policy combined saving $179,000 per year
New deductible $75,000 reduced by $175,000
reducing the financial strain.

COMMON QUESTIONS

Everything You Need to Know

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